With each passing day, more and more news comes forward about COVID-19 and just like everyone else, we’re navigating through it using the proper precautions and safety measures to keep our teams and customers safe.
According to guidelines released by the U.S. Department of Homeland Security, the moving industry falls under their category of “essential business”, which means most of our more than 350 locations are still able to operate based on local and state requirements. With each franchise being independently owned and operated – and with certain areas of the country being hit harder than others – the decision to continue operations and serve customers is a case-by-case basis, and it’s up to the discretion of the location owner.
While there are differing definitions of “essential” held by the public, we are doing our best to ensure we are safely taking care of people and businesses who must move. Even during this health crisis, there are urgent moving needs, including people who need to move into a safe and healthy living environment, and businesses requiring essential items be transported.
Additionally, the health, safety, and peace-of-mind of our frontline team members including movers and drivers, is a priority. Letting the movers decide if they feel safe performing moves, arming move teams with hand sanitizer and disinfectant tactics, in addition to providing education on social distancing are all critical during this time.
For some of our locations who have chosen to halt moving services temporarily, they are still taking calls and booking moves to be completed at a safer time.
Take a look at these FAQs we’ve received since the beginning of the COVID-19 outbreak.
How is TWO MEN AND A TRUCK working to operate safely to stop the spread of COVID-19?
All franchises still in operation at this time are following guidelines that have been put in place by the federal and local governments, as well as the CDC. All locations are taking extra measures and precautions to adhere to the highest safety standards, including the regular sanitation of trucks and equipment, having movers and drivers use hand sanitizer throughout the move, and maintaining a strict social distancing with our team members and customers.
If I have a move, is it still happening?
If you have any questions or concerns about your upcoming move, please contact the location you’ve booked your move with to confirm whether your move is still on schedule. In most cases, if your move has been cancelled or needs to be postponed, a member of the team will reach out and discuss those options.
Can I cancel my move due to COVID-19 concerns?
You will need to reach out directly to the location you booked your move with to talk through canceling or rescheduling it to a later date.
Supporting our communities
This is a tough and uncertain time for everyone across the country, but there are also wonderful stories of heroism and compassion that have come from it all.
As with the TWO MEN AND A TRUCK value of giving back to the community, we’ve been able to use our resources and trucks to help give back to our communities and people who need it most.
TWO MEN AND A TRUCK® locations across different regions of the country have been recognized for the assistance they’ve provided to their communities:
Keeping you busy at home
Along with the work we’ve been doing for those out in our communities, we thought we’d offer a few ideas for entertainment at home that can keep all ages occupied.
Here are a few fun and easy DIY craft ideas we’ve come up with over the years that can be made from recycled materials you already have at home. We’ve compiled them all into one playlist, so go through and find the one that looks best to you!
TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.