Frontline MVP award winner Trista Roland

CMM2014_FBCoverDuring Career Move Month we’re sharing stories about our incredible team members across the nation. Today we feature Trista Roland’s story!

Trista is a customer service representative at our TWO MEN AND A TRUCK® Flint location and has shown tremendous drive and passion, which hasn’t gone unnoticed. She recently won the TWO MEN AND A TRUCK®’s Frontline MVP Award and was recognized at the company’s Annual Meeting in Las Vegas this week. Unlike traditional MVP awards, the TWO MEN AND A TRUCK® MVP award represents Mission, Values, and Purpose, and seeks to recognize those who are committed to the foundation of TWO MEN AND A TRUCK®.

Watch this video to see Trista’s story!

Check out how you can become part of the team on our careers website!

Jumpstart your career with TWO MEN AND A TRUCK®

Written by Hannah Conlin

Just as last year’s Career Move Month illustrated tremendous success, which garnered more than 550 employees to the system, this year’s campaign will no doubt show even more hiring growth. Although a company founded on moving others’ belongings, TWO MEN AND A TRUCK® knows a thing or two about moving people forward professionally as well. We have a history of promoting from within the system, making it so employees have careers within the company, not just jobs. Our franchises take special interest in the growth and development of their team members.

BertKolzBert Kolz, president of the entrepreneurial company, Black Wolf Group, is a major advocate for hiring from within. There are six general managers throughout the various locations the Black Wolf Group oversees, and they all started out at TWO MEN AND A TRUCK® as movers and drivers. Here is what Bert had to say about his experience within TWO MEN AND A TRUCK® and the potential he sees in each employee.

Q: Explain your position at TWO MEN AND A TRUCK®:

Bert: I’m currently president of Black Wolf Group, an entity which owns eight TWO MEN AND A TRUCK® franchise locations within Nevada, Arizona, Florida, and Minnesota.

Q: What is your career background?

Bert: I started my career as a CPA with Arthur Andersen. I then moved into general business and have held management positions at the Rust-Oleum company, Ben Franklin retail stores, Lands’ End, and W.W. Grainger.

Q: Why do you think it is important to promote from within?

Bert: Promoting from within allows us to retain our knowledge base. We also believe that TWO MEN AND A TRUCK® has the best trained employees in the industry, so our best candidates are already in the system. It’s very important to invest in our employees and provide them with a career path.

Q: Is there someone you’ve recently promoted from within the system?

Bert: Yes, we recently promoted Robby Pennell from operations manager in our Mesa office to general manager in our Tucson office. Robby showed the maturity, drive, and desire as an operations manager. It was a great opportunity to give Robby a chance to run his own location, and moving him from Mesa to Tucson gave a fresh set of eyes to Tucson. Robby is off to a great start!

Q: How does TWO MEN AND A TRUCK® allow you to promote from within?

Bert: TWO MEN AND A TRUCK® provides the training at each level for our employees to grow and succeed. They also offer opportunities for our managers to network with other managers from different locations such as during Annual Meeting (our yearly conference) and trips to the corporate office for training. Finally, the culture of TWO MEN AND A TRUCK® helps people to grow and succeed. We truly move people forward.

Whether you start out as a mover, driver, or even a general manager, you can advance anywhere within the TWO MEN AND A TRUCK® system. Throughout March, TWO MEN AND A TRUCK® will be seeking applications nationwide to secure 1,000 new hires into the system, ranging from movers to CSRs to managers.

Apply now to be a part of TWO MEN AND A TRUCK® and begin your career!

Career Move Month

Written by Claire Schneider

Before I began working at TWO MEN AND A TRUCK®/INTERNATIONAL, Inc., I was one of the many people who thought the company only consists of movers, drivers and customer service representatives. When I first heard TWO MEN AND A TRUCK®/INTERNATIONAL, Inc. was hiring, I wasn’t interested because I knew I could not move heavy furniture. My husband then urged me to just see what types of positions they were looking for, so I did. I had heard of the company before, but I thought it was just a local business and didn’t realize, until I began looking at the positions, that it was actually something much greater.

Claire SchneiderI am now the Social Media Specialist at TWO MEN AND A TRUCK®/INTERNATIONAL, Inc. and, unlike a lot of my friends, I am actually working in the field I got my college degree in and I love it! I have learned so much about this great company and feel really proud to be part of all it stands for.

Part of my job as Social Media Specialist is to work with the franchises on how to improve their social media presence. With Career Move Month approaching, there was one conversation that really stuck out to me and that was with TWO MEN AND A TRUCK® Troy’s Nicole Trice.

Nicole Trice

Nicole Trice

Nicole moved to Michigan last September from Nashville, Tennessee and has a communications degree from University of Tennessee in Knoxville. She is now working at TWO MEN AND A TRUCK® Troy as a Customer Service Representative and manages their social media. I loved how eager Nicole was to learn how she could improve their social media presence. So when I was thinking of ideas to showcase Career Move month, I decided to ask Nicole to answer some questions for me for a blog post to show how there are so many opportunities and different positions at TWO MEN AND A TRUCK®.

What was the position you applied for?

I applied for the Customer Service Representative position, which is the marketing one as well.

What made you decide to apply for a position at TWO MEN AND A TRUCK®?

I decided to apply at TWO MEN AND A TRUCK® because the position would give me an opportunity to apply the experience that I learned from years of customer service and to gain experience associated with my Communications degree.

How are you balancing both positions?

I like to think that I am a very organized person. I make a list each day of the tasks that I want to accomplish by the end of the day. As I go through the day, I mark the items off. I start the day off as a CSR and I do the social media aspect throughout the day.

What things do you like about being a CSR? And what have you learned?

Honestly, I was a server for 5 years and being a CSR is very similar. I have learned that there is a different approach when speaking to a customer over the phone compared to in person. I like that I don’t have to serve food to people!

What do you like about being in charge of social media? And what have you learned?

I like getting to expand our reach to people. I can let people see that we are real people that care about how we move the customer. I like that I get to see other people’s ideas and I learn something new every day. I have learned how important a Facebook and Twitter are to the business world today. I am learning how to manage websites, blogs and all aspects of social media.

 What are some challenges you have been faced with having both positions?

It does get tough balancing both positions. I do wish I had a little bit more time to focus on conquering the social media aspect.

 Is there anything else that you think people would like to know about how it is to work at TWO MEN AND A TRUCK®?

We get to help one of the most stressful moments in a person’s life!

There are so many positions like mine and Nicole’s at TWO MEN AND A TRUCK® and now with Career Move Month, we are looking to accomplish our goal of 10,000 applications during the month of April. If we reach our goal we will donate $5,000 to Dress for Success. Take a look at our new Career website for positions in your area!

Career Move Month

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.