A guide: What movers won’t move

Written by Nicole Harrison

Picture this: Its moving day. The day you’ve been obsessing over for weeks. You have packed and organized and then reorganized. The movers have pulled up and started loading the truck. Half way into your move you are told they can’t move some of your items you have packed up. You think to yourself, “so much for a perfect move.” Frantically you start emptying boxes trying to find a way to transport the non-moveable items to your new home.

There are laws prohibiting moving companies from moving certain items for you. TWO MEN AND A TRUCK® wants to help you avoid this scenario by sharing exactly what items moving companies will not move, also known as non-allowables. Safety is a priority at TWO MEN AND A TRUCK®. We want our workers and all of your belongings to be safe and protected. There are four categories of non-allowables you should be aware of before your move.

Perishable items

These items cannot be moved by TWO MEN AND A TRUCK®, or other moving companies, for a variety of reasons. Perishable items can rot, smell, and spoil in the truck. We recommend planning meals a few weeks out from your move to be sure you have eaten all perishable items. If you still have some at the time of your move, you will be responsible for transporting them or giving them away. Perishable items include fresh foods, frozen foods, refrigerated foods, and produce.

Living thingsMoving with pets

TWO MEN AND A TRUCK® does not transport any living things. Whether you have a plant, pet, or both. Depending on the weather, the trucks can get very hot or cold inside. In addition to the sometimes extreme temperatures, there is a lack of air flow in the trucks which can be harmful for your plants and furry friends.

Hazardous materials

No matter the circumstance, moving companies will not move any flammable, explosive, or corrosive items for you. If you want your lawn mower, weed wacker, or snow blower (or other machines that run with gasoline) moved, it is your responsibility to empty the machines. Examples of hazardous materials include fertilizer, fireworks, fire extinguishers, batteries, household cleaners, weed killer, gasoline, and propane tanks. *For a complete list of hazardous materials we will not move, contact the franchise you will be moving with.

Personal items

Personal belongings have a lot of sentimental value and have different levels of importance to our customers. We do not move prescription drugs for a few reasons. We would never want to pack anything on the truck that our customer may need if they suffer from a life-threating illness. It’s best if the customer keeps their medications with them during the move. The American Moving and Storage Industry recommends that you “take valuables with you. Cash, coins, jewelry, photographs, and important papers should be taken with you or sent ahead separately.” Moving companies will not move firearms, fine jewelry, keys to safes, and other sentimental items of high importance and value to you. If you have items you can’t live without, we recommend keeping them with you during your move. *If you have questions about what personal or sentimental items we can’t move for you, call the franchise you are moving with.

The four categories listed above are examples of items not permitted on the moving trucks. In order to avoid dealing with last minute conflicts, it’s important to be aware and either move these items yourself or dispose of them properly before your move. Develop a plan ahead of time so you are prepared for your move.

Note: It’s important to understand franchises might have different policies and may or may not move certain items. Contact the franchise you will be moving with for a complete list of non-allowables.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help you move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

TWO MEN AND A TRUCK® lives Giving Back to the Community core value

Written by Lindsay Dow

Giving back to the community is where our hearts lie. So much in fact, that we not only developed one charitable program to support those in need, we created FIVE. One national program that every franchise in our 38 states run during the spring months, and four optional programs our franchises can run locally during the fall season.

Each of these programs consist of the same concept: give back to a specific group of people in need, in our local communities.

Being the Movers Who Care®, and having access to critical resources such as movers to do the heavy lifting, and trucks to do the hauling, it just makes sense!

Here’s what we do:

Movers for momsMovers for Moms®: Our national program that runs each spring, from March to May. This program gives back to mothers in need! Franchises partner with local businesses, organizations, and schools to collect essential care items for mothers living in homeless or domestic abuse shelters locally. Items collected depend on what the shelters need, however they often range from soaps and shampoos, to child care necessities.

398748_MoversforMeals_FinalMovers for Meals: This food collection effort runs each fall and collects food for local pantries and homeless shelters. It is coordinated the same way as our Movers for Moms® collection. Franchises partner with local businesses, organizations, and schools for a specific period of time, sort, box, and deliver all items to their recipient partner.

PrintMovers for Military: We are proud to give back to our veterans and local military families! This program is run in local markets and franchises partner with schools, businesses, and organizations to collect essential, everyday items Veteran’s need most. This program runs each fall, and donations are delivered to homeless Veteran’s shelters and families in need around the                                                 time of Veteran’s Day.

398748_MoversforMutts_FinalMovers for Mutts: We also care about our furry friends. When franchises run this program each fall, they partner with local pet shops, businesses, and schools to collect items shelters need most to care for homeless animals.

 

PrintTruckload of Warmth: This program is popular among the cold-weather states! This fall program entails collecting warm, new and gently-used clothing for homeless shelters and rescue missions locally. Franchises partner with the community and deliver these items to the recipient shelters just in time for the cold weather to hit.

 

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In 2014, TWO MEN AND A TRUCK® was proud to deliver more than 220,000 items to mothers in need across the country through the Movers for Moms effort! The four fall charitable programs collected thousands of items for Veterans, pets, and those in need around the country!

We can’t wait to kick off the Movers for Moms® program in March! If you’re interested in becoming a collection partner, please visit twomenandatruck.com to reach out to the franchise closest to you. Or, email movers4moms@twomen.com.

Check out the Movers for Moms® Facebook page for up to date information on this popular program!

At TWO MEN AND A TRUCK® we are very grateful to everyone who has donated to these programs and have allowed us to help others in need. Contact your local TWO MEN AND A TRUCK® location to learn how you can help your community.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on movine services subscribe to our blog and like us on Facebook.

Preparing to downsize using these helpful tips

Written by Nicole Harrison

You’ve decided to downsize. After finding the perfect place and closing on your new home, oftentimes the panic starts to set in. Thoughts start racing through your mind as you lay awake at night wondering what you’re going to do with all your stuff. You have so many treasured items you’ve been holding on to for years, now you’re asking yourself “keep it or trash it?”

As you start the downsizing process, it is recommended you make a concerted effort to work on one room at a time to avoid feeling overwhelmed. As you begin assessing and sorting through your household items, keep three categories in mind: save, donate, or throw away.

Questions to ask youOLYMPUS DIGITAL CAMERArself

We have created a few questions to help make your downsizing plans go as smoothly as possible. When sorting through items stored in various areas of your home, ask yourself the following questions:

  • Do I love it? Have I used/worn it in the last six months?
  • Does it have sentimental value?
  • Am I keeping it out of obligation or expectation?
  • Is it broken? If yes, is it fixable?
  • Do I own more than one of these?

Asking yourself these simple questions should give you some guidelines when going through your items. How you answer these questions will give you a more definite idea as to whether you want to save, donate, or throw away items. Remember, if you find yourself keeping something “just in case,” it’s a good indication you should donate it or put it in storage.

Measure your furniture

In addition to sorting through smaller items, you need to reassess the “big” stuff. Measure your furniture and large decorative pieces such as sculptures, paintings, etc. Get the measurements of your new rooms to be sure your current furniture will fit. Before moving into your new home, create a mock layout of each room. Use the furniture and room dimensions to ensure your large items will fit. Creating a mock layout is a terrific way to evaluate your furniture and to decide if you will keep it or buy new.  Two Men and a Truck

If you find yourself getting rid of numerous household items, consider hosting a yard sale! Getting extra cash from your old stuff is always nice! Yard sales are great incentives for household owners to part with more items.

Storing your items

Once you have downsized and completed your move, you may be challenged with a lack of storage space in your new home. Take advantage of the nooks and crannies your home may have. These hidden spaces, such as under a staircase or odd-sized closets, can be transformed into storage spaces. Both are great places to build shelving units. Shelves are one of the best ways to store a variety of items, and you can even add decorative bins to shelving units to group together smaller items that are hard to store — while dressing the shelf up! Another great place to utilize for extra storage is under your bed. Invest in long, skinny containers that you can slide under your bed, as this storage spot is perfect for those “someday” items. Finally, invest in an ottoman that has a removable top where you can store blankets or other household items. Ottomans are a terrific asset that have multiple uses.

Oftentimes, downsizing creates a headache and a whole lot of stress no one wants to add to their daily lives. With these pointers, we are hoping it will help make your downsizing process go as smoothly as possible.

At TWO MEN AND A TRUCK® we realize moving needs are unique for every customer, so we’re ready to customize a move to ensure the best moving experience. Our uniformed movers and drivers participate in extensive training; they are permanent employees and undergo background checks and drug testing. They are committed to exceeding expectations and ensuring your move is completed efficiently to keep your moving costs affordable.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For additional tips and information on moving or packing services, subscribe to our blog and like us on Facebook.

7 winter moving tips

Written by Mariah Obiedzinski

winter movingThe ice, the snow, the cold winter. This is possibly the worst time to move, right? Wrong! Moving during the winter presents a unique set of challenges, but it’s manageable with a few extra precautions.

Use these seven winter moving tips to make sure you and your belongings arrive at your new home safely:

  1. Get help. Hiring a professional moving company is imperative this time of year. Invest in a quality move team instead of trying to do everything on your own will minimize your time in the cold, decrease your risk of frostbite or injury, and avoid the chance of a friend or family member losing their footing in rougher conditions. Deciding what moving company you want and trust to move your valuable possessions can be difficult. Make sure to do your research when selecting your movers by verifying their reputation for high customer service and a track record that supports it.
  1. Clear the path. Take time to shovel or plow the driveways and sidewalks at both your old location and your new location. It’s easy to misjudge stairs and drop-offs when they’re obscured by snow. Taking a few extra moments to clear the way will make moving easier and safer for your crew.
  1. Watch the weather. The temperature can change quickly in the winter. What starts as slush can turn to ice within a few hours. It also gets dark earlier in the winter, so plan trips to and from the new location accordingly.
  1. Carry emergency supplies. There are plenty of small unplanned challenges which are a natural part of the moving process, but don’t let snow or ice be one of them. Whether you drive your own vehicle or rent a moving truck, ice and snow on the road may get in your way. You can get yourself unstuck quickly if you carry a shovel and salt or sand. It’s also wise to keep a vehicle emergency kit, water, snacks, and blankets handy just in case.
  1. Layer up. It’s important to dress warmly, even though you will be working hard on moving day. Consider wearing layers you can peel off as necessary. It’s better to start with too many clothes on than to deal with being cold all day. Make sure your ensemble includes a hat and warm gloves.
  1. Wipe it down. Keep old rags and towels handy to wipe away the snow, salt, sand, and dirt which will likely get caked to your shoes and your moving containers. This will not only protect your belongings but will also keep the floors at your new location clean and dry.
  1. Raise a glass. Just because it’s cold doesn’t mean you won’t sweat. Stay hydrated by drinking water throughout the moving process. It’s also a nice gesture to provide warm drinks or water for your crew to enjoy during or after the move (coffee, tea, or hot chocolate are inexpensive and will be much appreciated by your friends, neighbors, or professional movers).

With a few extra precautions, moving during the winter can be easy and safe. If you feel overwhelmed, remember this: At least it isn’t hot!

ABOUT THE AUTHOR: Mariah Obiedzinski  is a freelance blogger for USCargoControl.com, an e-commerce company specializing in moving supplies for both professional and DIY movers.

Store holiday decorations with ease

Written by Claire Schneider and Nicole Harrison

Does the thought of tearing down your holiday decorations stress you out? Consider this a pay-it-forward pursuit, and set yourself up for success for next year’s decorating efforts by packing up properly now. This goal alone will keep you motivated and prevent you from hastily and randomly stowing your things in bins and boxes. TWO MEN AND A TRUCK® has some helpful tips and tricks to make storing your holiday decorations easier.

IMG_9579Get organized – Before commencing the pack-up process, take some extra time to sort your items. Once your holiday décor and related materials are sorted, boxing them up will go much more quickly. TWO MEN AND A TRUCK® has a variety of boxes tailored to your packing needs. Some unique boxes include a dish pack box with inserts for your Christmas tree ornaments. You can adjust the inserts to the desired size making it perfect for the large and small ornaments. We also recommend using the TWO MEN AND A TRUCK® dish pack box to store gift-wrapping supplies. The full instructions to utilize the box are here.

Manage lights and garlands — As you coil delicate lights and garlands, take extra care since they tend to tangle easily. Repurpose an old paper towel roll or a piece of cardboard and wrap the lights around it.

Protect the bows – Christmas ribbons and bows are commonly the items which get damaged the most in storage. To prevent them from warping and wrinkling, cut cardboard tubes and wrap them with paper towels so they fit snugly inside. Then place all the bows flat in a box together to ensure they lay flat and smooth amongst heavier items.

Label everything – Nothing is more frustrating than searching through box after box looking for one specific item. Make this process less frustrating and time-consuming by labeling items found in each box. To make the unpacking effort a breeze the following year, consider labeling the boxes in the order they should be opened. Choose the order that makes the most sense for your natural holiday set-up plan (e.g., room by room).

Protect Christmas linens – Christmas linens are commonly forgotten items when considering your Christmas storage plan, but if you take a little extra time to store them, it will prevent nasty surprises next year. First it’s important to pack them in a proper storage container like a suitcase or a waterproofed box to protect them from moisture. Then, place your favorite scented dryer sheet in-between the linens. This will repel moths while keeping them fresh and smelling wonderful for next year. This process only takes a couple minutes, and your guests will love the extra care.

Breakable Items — Christmas plates, platters, ornaments, and other breakables need to be handled with care. No one wants to open their Christmas decorations next year and find half of their ornaments broken, so it’s imperative you pack them well. The most important tip to remember is to wrap the breakables with a few layers of newspaper, paper towel or whatever padding in which you choose to wrap your items. It’s never a bad idea to put layers of extra cushion between your items to ensure more padding.

Hire moving muscle – Are you not looking forward to moving the heavier items back to their spots? Give us a call to schedule your internal move. We are happy to rearrange any heavy furniture as our movers are professionally trained and will move the same piece until you are happy with its final resting place.

Do you have any packing tips which have saved you from the hassle and time-consuming storing process? If so, please comment below to share your ideas with us; we’ll incorporate your best practices into future blogs. TWO MEN AND A TRUCK® is here to move you forward with any packing tips and challenges you may have.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Merry Christmas from TWO MEN AND A TRUCK®

Written by Claire Schneider

Christmas ecard 2014

Wishing you a heartwarming Christmas season with your friends and families! From your friends at TWO MEN AND A TRUCK®

We truly appreciate all of our customers and think of you as one of the TWO MEN AND A TRUCK® family. Thank you for allowing and trusting us with your possessions and helping you to the next move forward in your life.

Our post-move survey stats indicates that 96 percent refer our brand to friends and family. We are so grateful to receive this level of loyalty, and this season, like those past, is a time to reflect on and give thanks for this incredible blessing – along with so many more.

Without you and the communities we serve, we wouldn’t be the “Movers Who Care®”. We hope you’ve settled in since your move and hope you enjoy a very Merry Christmas!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

A day in the life of a TWO MEN AND A TRUCK® mover

Melvin Ross 03 (2)

Written by Dawn Kroeger

For people seeking work where two days are never the same with a mobile office that displays ever-changing views, they need to look no further than TWO MEN AND A TRUCK®.

Frontline roles, such as mover and driver positions, feature a fair amount of diversity and autonomy. Do you believe being a mover is “just moving furniture” and anyone could do it? Think again. Since no day is “typical”, check out a common day in the life of a TWO MEN AND A TRUCK® mover.

We promote and encourage the development of professional and career skills for all team members from moving, customer service, business knowledge, and practical business skills and training. Our goal is to develop leaders. We are Movers Who Care and throughout team members’ time in our system, we want each of them to learn and develop the skills that can impact them throughout their life. So each day like the below, we are moving people forward.

6:30 a.m.

Wake up ready to take on the world with the discipline to make the most of each day. No need to get up early for a workout; your job is working out! Proudly put on your uniform, eat a quick breakfast, grab an energy drink and a gallon of water, and you’re out the door.

7:15 a.m.

Arrive at TWO MEN AND A TRUCK® and take part in a quick team huddle where you are reminded of safe lifting practices and the importance of exceptional customer service.

7:30 a.m. 

Receive your assignments for the day. Check out your truck, ensuring everything is working properly, do a full truck inspection, check all customer-requested boxes are inventoried and loaded, and each piece of equipment is accounted for and in working order.

7:45 a.m.

Begin any necessary customer paperwork, take care of any loose ends before departure, then hit the road.

8:15 a.m.

TMAAT358-2258095496-OArrive at your first customer’s home, and introduce yourself while showing your charisma and competence in order to put your customer at ease. You are moving their memories after all. Complete a walkthrough, ensuring the customer you fully understand expectations and illustrating your communication skills and diligence to get the details right.

8:30 a.m.  

Begin the move by loading the truck, paying special attention to an antique table the customer’s grandmother brought over from Ireland when she moved to the states as a young woman. Continue loading items.

11:15 a.m.

Stop to answer a few questions your customer’s uneasy eight-year-old daughter has about how you are handling her American Doll and Barbie collections. Assure her they will be safely packed at the back of the truck so they will be the first thing off it at her new home.

11:45 a.m.  

Ensure everything is packed to customer’s expectations, then head to the new home.

12:00 noon  

Arrive at the customer’s new home and take a few minutes to enjoy a customer-provided lunch of sub sandwiches. These folks love to show their appreciation by feeding you! This is also an opportunity to learn more about customers, hearing feedback about the move and validating how your role is so critical to their new direction.

12:15 p.m.

Begin unloading the customer’s belongings into their new home, being sure to honor your promise about the American Girl dolls and Barbies! Smile when you give a very relieved eight-year-old her most prized possessions.

3:00 p.m.

You are nearing completion of your first move and feeling good. Everything is safely placed in its proper place to the elation of the customer. The customer cannot believe how you and your team member hustled to accomplish this move. Your customer is thrilled, pays for the move, and adds a nice tip for you and your partner!

3:30 p.m.  

You clean up your truck, put equipment back in place, and head to your second and final move of the day – a retirement-age couple downsizing into a senior community.

3:45 p.m.  

You arrive at the customer’s home, introduce yourself with a smile and eye contact, explain how the move will go, and answer any questions the customers have. These customers seem a little melancholy. You learn they are leaving the house in which they raised their children, so it’s understandable.

4:00 p.m.

You begin the move and realize your customers have purged many of their belongings and are moving minimal pieces into their new, one-bedroom apartment at the senior community.

5:30 p.m.  

The truck is loaded, and you are ready to support your customers in beginning this new chapter in their lives. While loading you find a bracelet in the couch. You give it back to Mrs. Customer and she begins to cry. The bracelet had been a 25th wedding anniversary gift, and she had lost it last year.

5:45 p.m.

You arrive at the senior community and begin to unload. The unload goes smoothly, and you chat with your customers about new traditions they will begin now that they have moved. You share a story about your grandmother’s positive experience in a similar community, and they begin to feel at ease.

7:00 p.m.

Customer’s belongings are unloaded and Mr. and Mrs. Customer are finally relaxing; in fact, they seem genuinely relieved and maybe even a little excited. Mrs. Customer tips you with a jar of home-made strawberry jam. You leave feeling proud of your ability to put people at ease while executing a safe and damage-free move. And you remember you really need to call your grandma tonight.

7:30 p.m.

You arrive back at the office, complete paperwork, clean up your truck, and prepare for tomorrow’s customers.

On the drive home you reflect on this job. It is a hard job. You have to be strong, a problem solver, a communicator, and, sometimes, a friend. It is physically and mentally tough – but so rewarding. You really feel like you are making a difference in one of the most stressful life events in which people undergo. You know if you keep up your hard work and positive attitude, you will work your way into a leadership position at TWO MEN AND A TRUCK®. Until that day you will continue to give your best to the people who depend on you each day. Moving is much more than just moving stuff. It’s moving people forward, including yourself!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.