A day in the life of a TWO MEN AND A TRUCK® mover

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Written by Dawn Kroeger

For people seeking work where two days are never the same with a mobile office that displays ever-changing views, they need to look no further than TWO MEN AND A TRUCK®.

Frontline roles, such as mover and driver positions, feature a fair amount of diversity and autonomy. Do you believe being a mover is “just moving furniture” and anyone could do it? Think again. Since no day is “typical”, check out a common day in the life of a TWO MEN AND A TRUCK® mover.

We promote and encourage the development of professional and career skills for all team members from moving, customer service, business knowledge, and practical business skills and training. Our goal is to develop leaders. We are Movers Who Care and throughout team members’ time in our system, we want each of them to learn and develop the skills that can impact them throughout their life. So each day like the below, we are moving people forward.

6:30 a.m.

Wake up ready to take on the world with the discipline to make the most of each day. No need to get up early for a workout; your job is working out! Proudly put on your uniform, eat a quick breakfast, grab an energy drink and a gallon of water, and you’re out the door.

7:15 a.m.

Arrive at TWO MEN AND A TRUCK® and take part in a quick team huddle where you are reminded of safe lifting practices and the importance of exceptional customer service.

7:30 a.m. 

Receive your assignments for the day. Check out your truck, ensuring everything is working properly, do a full truck inspection, check all customer-requested boxes are inventoried and loaded, and each piece of equipment is accounted for and in working order.

7:45 a.m.

Begin any necessary customer paperwork, take care of any loose ends before departure, then hit the road.

8:15 a.m.

TMAAT358-2258095496-OArrive at your first customer’s home, and introduce yourself while showing your charisma and competence in order to put your customer at ease. You are moving their memories after all. Complete a walkthrough, ensuring the customer you fully understand expectations and illustrating your communication skills and diligence to get the details right.

8:30 a.m.  

Begin the move by loading the truck, paying special attention to an antique table the customer’s grandmother brought over from Ireland when she moved to the states as a young woman. Continue loading items.

11:15 a.m.

Stop to answer a few questions your customer’s uneasy eight-year-old daughter has about how you are handling her American Doll and Barbie collections. Assure her they will be safely packed at the back of the truck so they will be the first thing off it at her new home.

11:45 a.m.  

Ensure everything is packed to customer’s expectations, then head to the new home.

12:00 noon  

Arrive at the customer’s new home and take a few minutes to enjoy a customer-provided lunch of sub sandwiches. These folks love to show their appreciation by feeding you! This is also an opportunity to learn more about customers, hearing feedback about the move and validating how your role is so critical to their new direction.

12:15 p.m.

Begin unloading the customer’s belongings into their new home, being sure to honor your promise about the American Girl dolls and Barbies! Smile when you give a very relieved eight-year-old her most prized possessions.

3:00 p.m.

You are nearing completion of your first move and feeling good. Everything is safely placed in its proper place to the elation of the customer. The customer cannot believe how you and your team member hustled to accomplish this move. Your customer is thrilled, pays for the move, and adds a nice tip for you and your partner!

3:30 p.m.  

You clean up your truck, put equipment back in place, and head to your second and final move of the day – a retirement-age couple downsizing into a senior community.

3:45 p.m.  

You arrive at the customer’s home, introduce yourself with a smile and eye contact, explain how the move will go, and answer any questions the customers have. These customers seem a little melancholy. You learn they are leaving the house in which they raised their children, so it’s understandable.

4:00 p.m.

You begin the move and realize your customers have purged many of their belongings and are moving minimal pieces into their new, one-bedroom apartment at the senior community.

5:30 p.m.  

The truck is loaded, and you are ready to support your customers in beginning this new chapter in their lives. While loading you find a bracelet in the couch. You give it back to Mrs. Customer and she begins to cry. The bracelet had been a 25th wedding anniversary gift, and she had lost it last year.

5:45 p.m.

You arrive at the senior community and begin to unload. The unload goes smoothly, and you chat with your customers about new traditions they will begin now that they have moved. You share a story about your grandmother’s positive experience in a similar community, and they begin to feel at ease.

7:00 p.m.

Customer’s belongings are unloaded and Mr. and Mrs. Customer are finally relaxing; in fact, they seem genuinely relieved and maybe even a little excited. Mrs. Customer tips you with a jar of home-made strawberry jam. You leave feeling proud of your ability to put people at ease while executing a safe and damage-free move. And you remember you really need to call your grandma tonight.

7:30 p.m.

You arrive back at the office, complete paperwork, clean up your truck, and prepare for tomorrow’s customers.

On the drive home you reflect on this job. It is a hard job. You have to be strong, a problem solver, a communicator, and, sometimes, a friend. It is physically and mentally tough – but so rewarding. You really feel like you are making a difference in one of the most stressful life events in which people undergo. You know if you keep up your hard work and positive attitude, you will work your way into a leadership position at TWO MEN AND A TRUCK®. Until that day you will continue to give your best to the people who depend on you each day. Moving is much more than just moving stuff. It’s moving people forward, including yourself!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Moving in a winter wonderland? Save time and money!

Written by Arika Ford

Grandma rule_photoTake the wonder out of moving during the winter months with TWO MEN AND A TRUCK®.

With the snow flying outside and the temperature dropping, inclement weather can make for hazardous moving conditions that can prolong your move. Below are frequently asked questions our customer service representatives get asked during the colder months, along with the answers to clear things up for your winter move.

Q: If it is snowing, sleeting, or raining, will the movers still complete the move?

A: Yes, our movers will still complete moves even in precipitation (hail, drizzle, snow) unless it’s truly severe. For example, if it starts to snow so hard enough it is not safe or the movers cannot see ahead of them, they will wait it out in the truck. Typically these types of weather breaks are not on the customer’s bill. Please keep in mind that travel may take longer due to hazardous roadways. We want to ensure not only the safety of our movers, but also your belongings.

Q: Does my sidewalk and driveway have to be clear of snow and ice?

A: The movers will shovel and salt your walkway or driveway for you, but the time it takes to do this is an expense of the customer. To save money, it is best if this task is taken care of in advance. For safety purposes, it needs to be done before the move can begin.

Q: If it gets really cold, will the movers continue to work in low temperatures?

A: The movers will dress accordingly, but if it gets too cold, they are encouraged to take breaks to warm up either in the customer’s home (with permission of course) or in the truck. Additionally, this time is not usually counted toward the customer’s final bill.

Q: What’s protocol in blizzard-like conditions?

A: Our movers are allowed to take breaks at their discretion. If the weather is hazardous and poses safety issues, they are encouraged to break. If the weather is too extreme, the customer always has the option to reschedule.

Q: Will my belongings get snowed on and wet?

Two Men and a TruckA: Almost every piece of furniture will be stretch wrapped, but ideally we encourage customers communicate with the movers about those possessions about they’re most concerned. This allows the movers to ensure proper or extra protection of special items during the move. The customer can even request to have their items pad wrapped, which is when the movers put a furniture pad over your belongings then wrap them with stretch wrap for ultimate protection against the nasty winter elements. Mattresses are not usually stretch wrapped, so it is up to the customer to purchase mattress bags prior to the move. The movers will be happy to put them into the bags for you.

Q: Will my plants and pets be too cold in the truck during the move?

A: TWO MEN AND A TRUCK® cannot move anything living in the truck. The customer must take all living things with them in their personal vehicle where they will be safe and warm.

Holiday moving tip: If you’re moving around the holiday season, and need your presents moved, make sure to mention it to the movers. They can organize the move to take extra care of them. They will even make sure to place the presents in the truck so they’re hidden and will take them off before your kids get home.

The customer should also ensure the garage and driveway are clear of vehicles so movers can back the truck up as close to the door or garage as possible. This helps the move to go quicker, more safely, and as dry as possible. Communication becomes even more critical during the winter months so please communicate with your movers and ask questions; they are very happy to help any way they can so you stay warm and comfortable throughout your moving experience. Hiring TWO MEN AND A TRUCK® allows you to leave the moving to the pros!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Get crafty this season with old moving boxes

Written by Claire Schneider

Thanksgiving has passed, and now it’s time to put holiday cheer into full effect! One of my favorite things about Christmas is decorating our home and warming it up with endless amounts of the spirit of the season. Our team at TWO MEN AND A TRUCK® has come up with three festive ways to use your old moving boxes in ways that will not only be fun to create with your family but will also be conversation starters with visitors and guests.

Gingerbread house

The Christmas season would not be complete without building a classic gingerbread house. Instead of making one from a kit, why not make a one out of your old moving boxes? This is a traditional yet whimsical design item for your home that will undoubtedly be a statement piece. You could use the house to disguise a dog kennel, hide presents, house your Elf on the Shelf for the night, or it can even be the main centerpiece for the Holiday Express train. The options are endless.

gingerbreadhouseHere’s what you need to build you gingerbread house:

  • 1 wardrobe box
  • 1 dish pack
  • 1 medium box
  • Paint in a variety of colors
  • Packing tape
  • Hot glue gun
  • Batting
  • Box cutter

To start, I cut out the frame of the house using the wardrobe and dish pack boxes. I used the dish pack for the roof and the wardrobe box for the sides making sure to cut out a door on one of the sides. Next, I took my two roof pieces and painted three draped lines on each one to add some character. Then I taped the sides and roof pieces together on the inside of the house using packing tape. Next, I cut out the batting to look like snow and glued that to the edges. The nice thing about this part is I didn’t have to worry about cutting my edges perfectly straight; edges have the appearance to line up flawlessly since it is covered.

Next, I used my medium box to cut out the wreath, candy canes, and gum drop pieces. Finally I painted and glued them to the house for a festive look.

Name tags

Chrsitmas tagsInstead of using the same name tags on your gifts each year, get creative and assemble your own unique ones! This is a very simple and achievable craft which will make your friends and family feel special this holiday season.

Items needed:

  • 1 medium box (depending on how many tags you plan to make)
  • Paint
  • Festive ribbon
  • Box cutter

For the shapes of the tags, I looked up Christmas patterns and printed out my top three. I then traced them on the box and carefully cut them out. Next, I painted them and added a ribbon to the top. Last, use the back to write the recipient’s name or even a cheery note.

Card holder

card holderOver the years I’ve thought I should get a card holder but never found one that I truly liked enough to purchase. So this year I decided to make my own out of TWO MEN AND A TRUCK® boxes.

Here’s what I used:

  • 1 dish pack box
  • Burlap
  • Paint
  • Ribbon
  • Box cutter
  • Hot glue gun

For my card holder I decided I wanted to have a more vertical orientation, so the dish pack box was the perfect option for me. Next, I cut out a 12” x 24” section of the box. With the burlap I purchased at my local craft store, I cut out a rectangle a few inches longer and wider than the cardboard piece. Then I wrapped it around the cardboard and glued the edges. Now that I had my background, I then stenciled my holiday message. Since it was going to hold the holiday cards I will receive, I decided to go with “Season’s Greetings”. Last, I attached red ribbon in a crisscross fashion where I will clip on the cards as I receive them.

I hope these festive crafts gave you a few fun ideas on how to recycle your old moving boxes this holiday season. Visit our Pinterest page for more holiday inspiration!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Best Thanksgiving wishes from TWO MEN AND A TRUCK®

Written by Hannah Conlin

Happy thanksgivingTurkey, stuffing, mashed potatoes: ‘Tis the season to gather with family and friends, to indulge in the annual starch- and sugar-enriched feast, and to reflect on what you are most thankful for. Thanksgiving is the perfect holiday to laugh, to share memories with loved ones, and manage to move up two pant sizes in a single night!

Many people partake in certain traditions which make their holiday special, so before you find yourself slumped on the couch hit with the ever-so-common post-feast food coma, consider doing the following to craft your own Thanksgiving Day tradition:

  • Eat your dessert first. Don’t wait until after the turkey and plethora of side dishes to dig into your grandmother’s famous pumpkin pie. Have a small slice before the meal, just to get your taste buds warmed up for Thanksgiving feast.
  • Run a 5K with a friend. Turkey trots are very popular across the nation. Walking or running a few miles in the morning before the big feast will rev up your metabolism, produce an endorphin rush to boost your mood, and will set the tone for a day where you’ll need lots of energy – especially if you’re playing host or hostess to house guests. In addition, most run/walk events are tied to a charity, so you’ll be giving back, too.
  • Go to a parade. While the Macy’s Thanksgiving Day parade held in New York City is perhaps the most famous of all, many states hold turkey day parades. Gather up the family and head down to a parade near you to see the different floats, costumes, and catch some candy because, hey, candy is just what you need before chowing down on a massive Thanksgiving dinner.
  • Enjoy the games. When family and friends gather together on Thanksgiving, they seem to share one love: football. Everyone gathers in the family room to watch their favorite teams battle it out on the field. If you aren’t a football fanatic, consider starting your own gaming tradition. Hold a Twister or Jenga tournament and show Uncle Joe the steady handed master you are.
  • Cut the coupons. With Black Friday promising the best deals for your wallet, it is important to be prepared and know where to find those savings before waking up at 3 a.m. Seek out the best deals over a slice of pumpkin pie and to map out your shopping route to ensure you hit the best discounts in a timely manner.
  • Share what you’re thankful for. Congregate around the dinner table and have everyone write down what they’re thankful for on a piece of paper and put it into a bowl. Then, pass the bowl around and have each person select one of the hand-written sentiments and read it aloud, and guess which person is thankful for what.

No matter what you do this holiday season, remember to enjoy your time with family. From our TWO MEN AND A TRUCK® family to yours, happy Thanksgiving!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Holiday décor and store: Believe in TWO MEN AND A TRUCK®

Written by Arika Ford

“Believe” is a term we can all relate to, especially during the holiday season. Believe it or not, TWO MEN AND A TRUCK® can help you prep for the holidays, protect your decorations, and help you stay organized for years to come. While preparing your home for the holidays is an exciting task that can involve the entire family, just thinking about hauling out the decorations from wherever they are stored can be a stressful endeavor. We’ve complied a few tips to help organize and store your decorations for years to come. After all, we’re the experts!

dishpack kitPack perfectly: When packing up your picture frames, candles, and other non-festive items to make way for your holiday décor, try using one of our dish pack boxes. These are perfect since they’re double corrugated boxes making storage of heavy items safe to lift without worrying about the bottom dropping out of the box. The dish pack also comes with adjustable cubbies making it ideal for storing smaller, fragile items. Just wrap each item with packing paper then place it in its designated cubby and it will be safe.

Keep it clean: Are you having a holiday party and don’t want to completely trash your floor? We have a 25 foot roll of clear, adhesive carpet shield you can place over your floor in high traffic areas. You can customize the size by cutting it for the front door area or around the designated kids’ table!

Two Men and a TruckHire moving muscle: Do you wish you could rearrange your furniture to make way for holiday decorations but the thought of moving your heavy couch deters you from such a task? Give us a call to schedule your internal move. We are happy to rearrange any heavy furniture as our movers are professionally trained and will move the same piece until you are happy with its final resting place. When you are scheduling your internal move, don’t forget to schedule a time for us to come back after the holidays to move the furniture to its original position. Don’t risk ruining your holiday fun by hurting yourself. We are happy to help!

Believe it! We offer many practical products that are ideal for packing up seasonal items. These products come in various sizes and are ideal for all of your packing and storing needs. Make TWO MEN AND A TRUCK® your one-stop shop for all of your holiday needs this year!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

TWO MEN AND A TRUCK® helping families in need this holiday season

Written by Claire Schneider

Giving back to the community is not only a Core Value we have posted on our walls, but a way of life at TWO MEN AND A TRUCK®. It started back when our founder, Mary Ellen Sheets, decided to donate her $1,000 of profit to 10 different local charities her first year in business. Since then we’ve continued looking for ways to give back to the communities in which we work and play. Not only do we give back to local charities, donate moves, and give 10 cents of every to the American Cancer Society, we also have developed five programs unique to TWO MEN AND A TRUCK®.

Eight years ago Movers for Moms® was created to give back to local mothers in need on Mother’s Day. After seeing tremendous success with the program, we decided to develop additional programs to help families, veterans, and pets in need during the fall and holiday season.

Movers for Military

PrintVeteran’s Day is a time to honor the courageous men and women who have proudly served our country. Unfortunately many veterans are experiencing tough times and need the aid of local shelters and organizations to get back on their feet. As the “Movers Who Care®”, TWO MEN AND A TRUCK® aims to provide critical assistance to local veterans in crisis with a program called Movers for Military – an effort to collect essential items that will be delivered to veterans living at local shelters during Veteran’s Day.

Local TWO MEN AND A TRUCK® locations partner with schools, businesses, and veterans’ shelters to begin collecting essential care items each fall and deliver them to the shelters the week of Veteran’s Day, November 11.

TWO MEN AND A TRUCK® is committed to the communities it is privileged to serve. Through the Movers for Military program, we hope to provide critical support to the brave men and women who have made tremendous sacrifices to protect our freedoms.

Movers for Meals

The fall season typically involves family and friend gatherings around a feast to give thanks. Unfortunately many families are unable to participate in this tradition. To help support local families facing hunger crises around the country, TWO MEN AND A TRUCK® locations host the Movers for Meals food drive each fall. Movers for Meals runs each October and November and ends just before Thanksgiving. Local TWO MEN AND A TRUCK® outlets partner with schools, businesses, food pantries, and local shelters to collect non-perishable food items with the goal of putting more food on tables.

Movers for Mutts

Don’t worry, we haven’t forgotten about our furry friends. TWO MEN AND A TRUCK® developed Movers for Mutts in an effort to help local animal shelters support and foster stray animals. This program is hosted each fall and partners with local businesses, schools, and organizations to collect food, toys, and other essential items pets may need while living in local animal shelters.

Truckload of Warmth

PrintTruckload of Warmth is a program dedicated to supporting local shelters during the cold, sometimes unbearable, winter weather by collecting warm clothing including new or gently used coats, hats, gloves, scarves, and anything needed to stay warm. This program is relatively new in the past few years and began with only a few locations throughout the country who wanted to support local shelters during the cold, winter months. TWO MEN AND A TRUCK® partners with local schools, businesses, and organizations to collect these items each fall and donate them to local shelters in need.

At TWO MEN AND A TRUCK® we are very grateful to everyone who has donated to these programs and have allowed us help others in need. Contact your local TWO MEN AND A TRUCK® location to learn how you can help your community.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.

Trick-or-treating safety and etiquette tips

Written by Arika Ford

Though trick-or-treating can be a fun family outing, parents have a lot to contend with. From the increased foot and vehicle traffic, to kids running ahead of you, parents may need some help making it through what can be a long two hours of craziness outside in the d-d-d-dark. We’ve gathered a few age-appropriate tips on etiquette and safety to make this the most non-scary Halloween (for parents) yet!

Ages infant through age 4 obviously need additional supervision when trick-or-treating. To make them bright and noticeable in the dark of night, include glow sticks or reflectors on their costumes. This doesn’t have to ruin the costumes. With a little creativity, the reflectors could actually contribute to the costume and add a unique twist. If you live in rural areas, you can look into other types of social gatherings for kids like trunk-or-treats and parties at local businesses or churches. But let’s face it, neighbors love to see the little ones dressed up and festive. Plus the kids are very excited to get outside and collect their coveted chocolate treasures.

Ages 5 through 9 are still the perfect age for trick-or-treating but safety can be an issue, especially with excited kids who may want to run ahead of you. Repeatedly remind your children of sidewalk and street crossing safety beginning the week before Halloween so it becomes automatic in the child’s mind. Constant reminders on looking both ways before crossing the street cannot hurt and is better to remind too much than not enough. Again, going overboard with glow sticks and reflectors isn’t a bad idea. One fun idea is to use glow in the dark make up instead of the regular Halloween kind. You also may want to travel with your trick-or-treaters. Remind them to mind their manners as some neighbors only like to see the little ones, however if older children are very polite, it will remain an enjoyable experience for all.

Ages 10 through 15 are tricky! Some kids are smaller in stature and can totally get away with dressing up and trick-or-treating with no problem. Still others look a lot older than their actual age. My opinion is as long as they are in an actual costume, are aware of their surroundings, and are being kind and courteous, it is fine for them to trick-or-treat. Assign them to groups and be sure they have a watch or are able to use their phones to check in and keep track of time. They are still kids and you can’t blame them for still wanting candy! To keep them in line, make sure they know the rules and understand the consequences of not following them.

Food allergies Kids and parents should always be on the lookout for the teal pumpkins in the neighborhood. This is a project the Food Allergy Research and Education Organization (FARE) is implementing to bring awareness to the growing issue of food allergies, and to urge citizens to provide a candy alternative. Houses with a teal pumpkin are offering non-food treats, such as toys, to help each child feel included this Halloween.

The-Teal-Pumpkin-Project-5

Kids of all ages love Halloween treats and parents (be honest) love to sneak the candy when their kids aren’t looking. So have fun, be safe, and let some of the fear come out of Halloween this year.

Click here for more Halloween safety tips.

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! For more helpful tips and information on moving services subscribe to our blog and like us on Facebook.